Veritude (on behalf of Fidelity Investments) is hiring 100+ Customer Service Associates in Albuquerque!
These are full time, temporary positions starting in August with a duration of three to six months; associates with the right skills and work ethic will be considered for permanent hire. The hourly wage is $13.25-$14.31 depending on the shift assigned.
Fidelity's Customer Service Associates are the primary point of contact for customer inquiries regarding a variety of financial benefits. The Customer Service Associate needs to take personal responsibility for identifying customer needs and responding in a timely manner while providing a high-value customer experience.
Minimum Qualifications:
- GED or High School Diploma (Associates or Bachelors desirable).
- One to two years of customer service experience, preferably in the finance industry, HR or benefits administration.
- Computer literacy required (Windows Office and web-based applications experience preferred).
- Experience in a high-volume call center environment is desirable, but not essential.
- Flexible schedule (able to work between the hours of 5:30am and 10pm).
We encourage you to visit the New Mexico Workforce Connection website and view Job Order #263311 to learn about the details of this position.
To apply, send your resume to Mike.Martinez@veritude.net
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